Polityka prywatności

Last updated: February 26, 2026

RevitalTrax, located at Minervum 7030, 4817 ZL Breda, The Netherlands, is responsible for the processing of personal data as set forth in this Privacy Policy. RevitalTrax acts as the data controller within the meaning of the General Data Protection Regulation (GDPR).

Our webshop is hosted by Shopify Inc. (“Shopify”). Shopify provides the e-commerce platform that allows us to offer our products and services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, make a purchase, or otherwise use our services (the “Services”).

1. Personal Data We Process

We process the following categories of personal data:

Contact Information

  • First and last name

  • Billing and shipping address

  • E-mail address

  • Phone number

Payment and Financial Data

  • Payment details (such as IBAN or card details via a secure payment provider)

  • Transaction data

  • Payment status

Account Information

  • Username

  • Password (stored encrypted)

  • Preferences

Order and Transaction Data

  • Purchase history

  • Returns and cancellations

  • Shopping cart information

Communication Data

  • Correspondence via e-mail, chat, or customer service

Technical and Usage Data

  • IP address

  • Browser and device type

  • Cookies and tracking information

  • Click and browsing behavior

2. Legal Basis for Processing (GDPR Article 6)

We process personal data only on the basis of a valid legal ground:

a) Execution of a Contract For:

  • Order processing

  • Payment processing

  • Delivery of products

  • Customer service related to purchases

b) Legal Obligation For:

  • Tax administration (7-year retention period in accordance with Dutch law)

  • Compliance with legal requests from authorities

c) Legitimate Interest For:

  • Fraud prevention and security

  • Internal analysis and optimization of our webshop

  • Limited direct marketing to existing customers (with opt-out possibility) We always weigh our interests against your privacy rights.

d) Consent For:

  • Newsletters

  • Personalized advertisements

  • Marketing cookies

  • Profiling for advertising purposes You can withdraw your consent at any time.

3. Cookies and Tracking Technology

We use:

  • Functional cookies (necessary for the operation of the webshop)

  • Analytical cookies

  • Marketing cookies

During your first visit, we request your consent for non-essential cookies via a cookie banner. You can change your preferences at any time via the cookie settings on our website.

4. Google Services and Data Usage

We utilize Google services, such as Google Ads, Google Analytics, and Google Remarketing. When you consent to marketing cookies, personal data (such as IP address, cookie ID, and browsing behavior) may be shared with Google to:

  • Personalize advertisements

  • Measure conversions

  • Optimize campaigns

Google may combine this data with information from other sources. For more information on how Google uses personal data, please refer to: https://business.safety.google/privacy/

5. Profiling and Personalized Advertisements

We may use automated processing and profiling to:

  • Show product recommendations

  • Display personalized advertisements

  • Make marketing more relevant

This occurs exclusively on the basis of consent. You can opt-out at any time via:

  • Cookie settings

  • The unsubscribe link in e-mails

Profiling does not have legal or similarly significant consequences for you.

6. Sharing Personal Data

We share personal data only when necessary with:

  • Shopify (hosting and e-commerce platform)

  • Payment providers

  • Shipping and fulfillment partners

  • IT and cloud providers

  • Marketing and advertising partners (only with consent)

We enter into data processing agreements with all processors in accordance with Article 28 GDPR. Some partners may act as independent data controllers (such as Google or Shopify for certain enhanced services). In such cases, their own privacy policy applies. We do not sell personal data.

7. International Data Transfer

If personal data is processed outside the European Economic Area (EEA), this occurs only:

  • On the basis of an adequacy decision by the European Commission, or

  • On the basis of Standard Contractual Clauses (SCCs).

8. Retention Periods

We maintain the following retention periods:

  • Account data: As long as the account is active + 2 years after inactivity.

  • Order and invoice data: 7 years (legal obligation).

  • Marketing data: Until withdrawal of consent.

  • Customer service correspondence: Maximum 2 years after handling.

  • Analytical data: Maximum 26 months. After these periods, data is deleted or anonymized.

9. Security

We take appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.

10. Rights of Data Subjects (GDPR)

If you reside in the EU or EEA, you have the right to:

  • Access

  • Rectification

  • Erasure (Right to be forgotten)

  • Restriction of processing

  • Objection to processing

  • Data portability

  • Withdrawal of consent

  • Lodge a complaint with a Data Protection Authority

Requests can be submitted via: support@revitaltrax.com We will respond within one month.

11. Data of Minors

Our website is not directed at individuals under the age of 16. We do not knowingly collect data from minors.

12. Amendments

We may amend this Privacy Policy if legislation or our services require us to do so. The most current version is always available on our website.

13. Contact

RevitalTrax Minervum 7030 4817 ZL Breda The Netherlands E-mail: support@revitaltrax.com

For questions regarding privacy or the processing of personal data, please contact us using the details above.